FREQUENTLY ASKED QUESTIONS
Help for participants and Families
The National Disability Insurance Scheme (NDIS) is a government-funded program that
provides support to Australians with permanent and significant disabilities. It helps individuals achieve greater independence, access the community, gain employment, and
improve overall well-being.
Yes. Aspire Care Support Services is a fully NDIS-registered provider based in Melbourne. We meet the strict quality and safety standards set by the NDIS Quality and Safeguards Commission.
We provide supports to all NDIS participants with approved funding in their plan. Whether
you’re self-managed, plan-managed, or NDIA-managed, we can tailor our services to suit
your needs.
We offer a wide range of supports including:
- Assistance with personal activities
- Life stage transition support
- Employment support
- Travel and transport assistance
- Daily living and shared accommodation support
- Life skills development
- Household tasks
- Community participation
- Group and centre-based activities
Visit our Services page for full details.
Getting started is easy! Simply contact our team and we’ll guide you through the
onboarding process, including service agreements, support planning, and scheduling your
services. We ensure the process is smooth, transparent, and personalised to your goals.
Yes, we’re here to help. While we don’t provide Support Coordination, we work closely with participants, families, and plan managers to help you make the most of your plan. We can also connect you with trusted Support Coordinators if needed.
Absolutely. We celebrate diversity and provide culturally sensitive, respectful, and inclusive care. Our team is trained to work with people from all backgrounds, languages, and communities.
Yes. All Aspire staff are carefully selected, professionally trained, and qualified in their areas of support. They also undergo regular checks and ongoing training to meet NDIS
requirements and maintain the highest standard of care.
We are proudly based in Melbourne and offer services across surrounding suburbs. Contact us to confirm availability in your specific location.
You can reach us by phone, email, or through our Contact Us form. Our friendly team is
ready to answer your questions and help you get started with the right supports.